Google Talk text, voice, and video chat overview (1:08)

IT Perspective - Instant messaging is difficult to justify from a cost perspective as a mission critical business tool.  Besides, there are free IM clients to  choose from, although this does add the concern of people using unsanctioned software within your environment.  With Google Apps, IM is embedded directly within the suite with no additional hardware or software requirements.  It's all under the umbrella of your secure corporate communication platform.

User Perspective - Email conversations sometimes are just too slow.  Why wait several hours for a response you can get in ten seconds?  With Google Talk you can chat right from your inbox.  Including video and audio chat.  Google Talk users can see their colleagues' status (online, busy, offline), allowing them to send a chat when you need a quick answer, they can even chat as a reply to an email message. And it's easy to connect with your co-workers, because their IM accounts are connected to their business email accounts.

 

 

 

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